Triton Express Receptionist/Customer Services Job Vacancy

Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states.

The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business.

We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success

Triton Express Receptionist/Customer Services Job Vacancy Important Details

Job Functions Administration,Client Services

Industries Freight / Shipping / Transport / Import / Export,Logistics

Job Closing Date 28/07/2020

Triton Express Receptionist/Customer Services Job Vacancy Specification

Providing a telephone service to clients and staff by:

Answering in-coming telephone calls, and redirecting as required
The screening of in-coming calls as and when directed
Taking and delivering telephone messages
Liaising with Telkom / Alcatel regarding specific requirements and maintenance needs
Maintaining and monthly updating of National Telephone Listing 
Ensuring that local telephone directories are updated when available
Assisting with CSD duties 
Maintaining the reception area and receiving visitors by:

Receiving / signing for parcels etc. and distribute accordingly
Handling of clients complaints and queries
General customer care 
General filing as and when required
General typing as and when required
Provide general administrative assistance i.e. updating of diesel sheets daily, control
petrol slips etc.

Triton Express Receptionist/Customer Services Job Vacancy Requirements

Grade 12 minimum 
1-2 years reception / general clerical experience 
Computer literate – MS Word, Excel, Outlook – or similar e-mail system
A good understanding of the Freightware management system – or similar 
A basic understanding of warehousing / store procedures
Ability to work under pressure & work unsupervised the majority of the time
Ability to communicate both verbally and written on all levels – both internally and externally
Ability to work as a team player
Good time management – meeting specific deadlines
Prepared to work outside normal working hours – as and when required 
Attention to detail at all times – accuracy 
Excellent listening skills 
Self-motivated & reliable
Presentable and of a professional manner at all times
Own reliable transport to and from work

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